Terms and Conditions for Gpounj Consulting Group of Companies

1. Introduction and Group Structure

Gpounj Consulting, with the website www.gpounj.com, manages a global group of companies. The Group operates from offices in India, the USA, Mexico, and Hong Kong and includes the following entities:

  • Gpounj Consulting: Specializing in management consulting and staff augmentation www.gpounj.com.

  • Pikkop SRS: Our proprietary logistics platform streamlines logistics, order management, and supply chain processes at www.pikkop.com/sistema-srs.

  • VisionPlus-Experts: Focused on fintech talent and solutions for banking, finance, and related sectors www.visionplus-experts.com.

  • Grupo Punj SA de CV: The legal entity based in Mexico that consolidates all regional operations.

  • Grupo Pounj India Software Exports: Provides regional expertise, innovation, and resources tailored for the Indian market.

  • Grupo Pounj USA Inc: Offers region-specific consulting and technology services to North American clients.

  • PFDS S.A.P.I. de C.V.: An integral member of the Group, contributing specific expertise and resources.

The Group, managed centrally by Gpounj Consulting through the website www.gpounj.com, operates as a cohesive unit across these companies. It combines regional expertise with global insights to offer leading solutions in various industries, including logistics, retail, fintech, healthcare, real estate, and insurance. All entities within the Group, including Gpounj Consulting, are bound by the same Terms and Conditions.

2. Acceptance of Terms

By engaging with any services provided by Gpounj Consulting, Pikkop SRS, VisionPlus Experts, PFDS, or any other group entity, the client ("CLIENT") agrees to be bound by these Terms and Conditions. These terms apply to all services provided by the Group and set the foundation for a professional relationship rooted in good faith, integrity, and commitment to quality.

3. Services Provided

The services provided by our group companies include, but are not limited to:

  • IT consulting, staff augmentation, software development, and management consulting.

  • Logistics services via Pikkop SRS, covering end-to-end shipment solutions and order management.

  • Fintech talent solutions, consultancy, and mainframe API integrations via VisionPlus Experts.

4. Free Proposal Policy

Gpounj Consulting offers potential clients free proposals, which include up to 10 hours of consultation from senior partners at no charge. This service is a gesture of goodwill to demonstrate our commitment to quality and transparency.

5. Limitations of Liability

The maximum liability of Gpounj Consulting and its affiliated companies for any loss or damages suffered by the CLIENT, regardless of the nature or cause, will not exceed $100 USD. Clients are encouraged to consider extended coverage options where available.

6. Obligations of the Client

  • Information Accuracy: The CLIENT is responsible for providing accurate and complete information relevant to their required services.

  • Prohibited Uses: The CLIENT agrees not to use Pikkop SRS logistics services to transport illicit or banned goods.

  • Collaboration: The CLIENT is expected to collaborate effectively with Gpounj Consulting, provide the necessary information promptly, and be actively involved in executing services as required.

7. Service Performance and Best Practices

Gpounj Consulting Group operates under industry-standard best practices to ensure quality, efficiency, and safety across all services. We adhere strictly to documented processes and maintain high standards in execution, keeping our CLIENT's goals in focus.

8. Rights Reserved by Gpounj Consulting Group

  • Contractual Rights: Gpounj Consulting Group retains the right to accept or decline contracts based on internal assessments. We reserve the right to set our terms, including NDAs and Commercial Contracts, to protect our interests and those of our CLIENTS.

  • Employment Rights: The Group retains the right to hire, fire, or reassign staff to ensure the growth and efficiency of the Group and its CLIENTS.

  • Service Adjustments: We reserve the right to cancel, increase, decrease, or maintain services as needed based on business needs, resource allocation, and market dynamics.

9. Liability and Force Majeure

The Group and any of its subsidiaries will not be held liable for delays or failures resulting from circumstances beyond our control, such as acts of nature, war, or disruptions in telecommunications or energy supply.

10. Intellectual Property

Gpounj Consulting, Pikkop, VisionPlus Experts, PFDS, and related entities maintain full ownership and intellectual property rights over all materials, processes, software, trademarks, and algorithms developed or used in service of our CLIENTS.

11. Confidentiality

All information shared between the CLIENT and Gpounj Consulting Group will be treated as confidential. Both parties agree not to disclose any shared information to unauthorized third parties, both during the engagement and for two years following its conclusion.

12. Governing Law

These Terms and Conditions are governed by the laws of Mexico. In the event of disputes, both parties agree to attempt resolution through direct negotiation, failing which the courts of Mexico City will have jurisdiction.

13. Trademark

"PIKKOP" is a registered trademark of Grupo Punj SA de CV. All rights are reserved and protected under applicable laws.

14. Managerial Decisions

All managerial decisions taken by the leadership of Gpounj Consulting Group are considered final. By engaging in our services, CLIENTS agree to adhere to and respect these decisions as part of their ongoing relationship with us.

15. Binding Scope for All Group Entities

These Terms and Conditions apply to all entities within the Gpounj Consulting Group, including Gpounj Consulting, Pikkop SRS, VisionPlus Experts, Grupo Punj SA de CV, Grupo Pounj India Software Exports, Grupo Pounj USA Inc, and PFDS S.A.P.I. de CV. All entities are managed centrally by Gpounj Consulting, which operates via the website www.gpounj.com. By engaging with any entity within the Group, clients, partners, collaborators, and contractors agree to abide by the terms outlined herein, ensuring uniform adherence to standards, practices, and commitments across all our operations and services.

16. Data Protection and Privacy

Gpounj Consulting is committed to protecting the privacy and security of CLIENT data. All personal and business data provided by the CLIENT will be handled in accordance with applicable data protection laws, including but not limited to GDPR. We implement industry-standard security measures to safeguard information from unauthorized access, use, or disclosure.

17. Dispute Resolution Mechanism

In addition to the governing law clause, Gpounj Consulting prefers resolving disputes amicably. In a disagreement, the parties agree to first attempt resolution through mediation. If mediation fails, the dispute will be escalated to arbitration per the International Chamber of Commerce rules before resorting to litigation.

18. Cancellation Policy

Either party may cancel the engagement with a 30-day written notice. Any costs incurred or work completed up to the cancellation date will be billed to the CLIENT. Gpounj Consulting reserves the right to retain any deposits or pre-payments for work scheduled but not completed.

19. Payment Terms

Invoices will be issued every month unless otherwise agreed upon. Payments are due within 15 days of the invoice date. Late payments will incur a fee of 1.5% per month on the outstanding balance. Payment methods include wire transfer, credit card, or other mutually agreed-upon means.

20. Warranties and Representations

Gpounj Consulting provides services on an "as-is" basis without express or implied warranties. We disclaim all implied warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

21. Indemnity Clause

The CLIENT agrees to indemnify and hold harmless Gpounj Consulting Group, its affiliates, and its employees from any claims, liabilities, damages, or expenses (including attorney fees) arising from CLIENT negligence, misuse of services, or breach of these Terms and Conditions.

22. Third-Party Providers

Gpounj Consulting may involve third-party service providers in the delivery of services. The CLIENT acknowledges that third-party providers are subject to their terms and conditions. Gpounj Consulting will coordinate these services, but liability related to third-party failures will be limited as per the third party's policies.

23. Miscellaneous

  • The Group retains the right to enter into partnerships, collaborations, and agreements that may include competition with partner companies or other third-party entities deemed fit for the Group's growth.

  • The Group shall not be restricted from engaging in any lawful activity, transaction, or partnership that aligns with its business interests.

Note: For further details or clarifications, don't hesitate to contact us via our official communication channels listed on our website.